Refund policy

Refund policy

We have a 3-day return policy . Which means you have 3 days after receiving your item to request a return

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There is a charge for return, 
which is RS 80

Need Unboxing Video of product that you received

GUIDELINE FOR UNBOXING AND REPLACEMENT CLAIMS :

Please make sure to make a proper unpacking video to avid claim of purchase made under check warranty terms

In order to provide more business and good long term relation we have made a sample video, have a look

CLICK HERE TO SEE SAMBLE UNBOXING VIDEOย 

๐ˆ๐ญ๐ฌ ๐ข๐ฌ ๐‡๐ฎ๐ฆ๐›๐ฅ๐ž ๐‘๐ž๐ช๐ฎ๐ž๐ฌ๐ญ ๐ญ๐จ ๐š๐ฅ๐ฅ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐š๐ง๐ ๐‘๐ž๐ฌ๐ž๐ฅ๐ฅ๐ž๐ซ๐ฌ ๐ญ๐จ ๐ž๐ง๐ฌ๐ฎ๐ซ๐ž ๐Ÿ๐จ๐ฅ๐ฅ๐จ๐ฐ๐ข๐ง๐  ๐ญ๐ก๐ข๐ง๐ ๐ฌ :

๐Ÿ. ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ก๐จ๐ฎ๐ฅ๐ ๐ญ๐š๐ค๐ž ๐ข๐ฆ๐š๐ ๐ž ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐จ๐ฉ ๐จ๐Ÿ ๐ฉ๐š๐ซ๐œ๐ž๐ฅ ๐จ๐ง๐œ๐ž ๐ซ๐ž๐œ๐ž๐ข๐ฏ๐ž๐ ๐ฌ๐ก๐จ๐ฐ๐ข๐ง๐  ๐ฅ๐š๐›๐ž๐ฅ ๐œ๐ฅ๐ž๐š๐ซ๐ฅ๐ฒ. (๐“๐จ ๐•๐š๐ซ๐ข๐Ÿ๐ฒ ๐Ž๐ฎ๐ซ ๐’๐ก๐ข๐ฉ๐ฆ๐ž๐ง๐ญ)

๐Ÿ. ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ฌ๐ญ๐š๐ซ๐ญ ๐ฎ๐ง๐ฉ๐š๐œ๐ค๐ข๐ง๐  ๐ฐ๐ข๐ญ๐ก ๐Ÿ‘๐Ÿ”๐ŸŽ ๐๐ž๐ ๐ซ๐ž๐ž ๐ฏ๐ข๐ž๐ฐ ๐จ๐Ÿ ๐ฉ๐š๐ซ๐œ๐ž๐ฅ ๐š๐ญ ๐Ÿ๐ข๐ซ๐ฌ๐ญ. (๐“๐จ ๐•๐š๐ซ๐ข๐Ÿ๐ฒ ๐“๐ž๐ฆ๐ฉ๐ž๐ซ๐ข๐ง๐ )

๐Ÿ‘. ๐”๐ง๐ฉ๐š๐œ๐ค๐ข๐ง๐  ๐ญ๐จ ๐›๐ž ๐๐จ๐ง๐ž ๐ข๐ง ๐œ๐จ๐ฆ๐ฉ๐ฅ๐ž๐ญ๐ž ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ข๐ง๐  ๐š๐ฅ๐ฅ ๐ž๐๐ ๐ž ๐ญ๐จ ๐ž๐๐ ๐ž ๐ฌ๐ก๐จ๐ฐ๐ข๐ง๐  ๐š๐ฅ๐ฅ ๐œ๐จ๐ฆ๐ฉ๐จ๐ง๐ž๐ง๐ญ๐ฌ. (๐“๐จ ๐•๐š๐ซ๐ข๐Ÿ๐ฒ ๐Œ๐ข๐ฌ๐ฌ๐ข๐ง๐  ๐ˆ๐ญ๐ž๐ฆ๐ฌ)

๐Ÿ’. ๐€๐ง๐ฒ ๐๐ก๐ฒ๐ฌ๐ข๐œ๐š๐ฅ ๐ƒ๐š๐ฆ๐š๐ ๐ž ๐จ๐ซ ๐”๐ฌ๐š๐ ๐ž ๐ฆ๐š๐ซ๐ค ๐ž๐ญ๐œ ๐ญ๐จ ๐›๐ž ๐ง๐จ๐ญ๐ข๐Ÿ๐ข๐ž๐ ๐ข๐ง ๐ฌ๐š๐ฆ๐ž ๐ฏ๐ข๐๐ž๐จ.

๐Ÿ“. ๐•๐ข๐๐ž๐จ ๐ฌ๐ก๐š๐ฅ๐ฅ ๐›๐ž ๐ฌ๐ข๐ง๐ ๐ฅ๐ž ๐œ๐ฅ๐ข๐ฉ ๐ฎ๐ง๐ž๐๐ข๐ญ๐ž๐.

For Damage Claim only unboxing video evidance will be refered for varification.



Open box delivery is not possible to third party sellers. But we guarantee you will get the same item that you ordered. YOU WANT TAKE UNBOXING VIDEO OF PRODUCT FOR RETURN CLAIM / DAMAGE CLAIM )ANY ISSUES HAVE TO YOUR PRODUCT, WE WILL REPLACE IMMEDIATELY AS POSSIBLE โœˆ๐ŸŽ


Team Jvecom



RETARGET OUT OF DELIVERY ORDERSย 


REASONS FOR NDR (NON DELIVERY ATTEMPT)

Incorrect Address: Verify updated address details with the customer.

Unavailable Customer: Request a time slot when the customer is available.

Customer refused order because of trust issuesย 


1. Identify Out-of-Delivery Orders

  • Review System Logs: Check your delivery management system for orders marked as "undelivered" or "failed delivery."

  • Categorize Reasons: Identify reasons for undelivered orders (e.g., incorrect address, customer unavailable,refuse order).

2. Communicate with Customers

  • Notify the Customer: Send an SMS, email, or phone call to inform the customer about the failed delivery attempt.

  • Request Updated Details: Ask for updated delivery instructions or confirm the address and preferred delivery time.

3. Reattempt Delivery

  • Schedule New Delivery Time: Based on customer confirmation.

  • Prioritize Orders: Ensure out-of-delivery orders are given higher priority in the next delivery cycle.

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